1. Overview
At Rajender Art Gallery, we take pride in offering high-quality artworks. If you are not fully satisfied with your purchase, we provide a straightforward return and refund policy to ensure customer satisfaction.
2. Returns Eligibility
You may request a return if:
- The artwork is damaged during shipping.
- You received the wrong artwork.
- The item is significantly different from its description on our website.
3. Return Process
To initiate a return, please follow these steps:
- Contact us at [Insert Contact Email] within 7 days of receiving the artwork.
- Provide your order number and a detailed description of the issue, along with photos of the artwork.
- Once approved, we will provide you with the return shipping instructions.
- Return the artwork in its original packaging within 14 days of receiving approval.
4. Refunds
- Once we receive and inspect the returned artwork, we will process the refund within 7-10 business days.
- Refunds will be issued via the original payment method.
- Shipping charges are non-refundable.
5. Exchanges
We offer exchanges for damaged or incorrect artworks. If a replacement is unavailable, we will issue a full refund.
6. Non-Returnable Items
- Commissioned or customized artworks.
- Digital downloads or gift cards.
- Items returned without prior approval.
7. Cancellations
Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible if the artwork has already been processed for shipping.
8. Contact Us
For any return or refund inquiries, please contact: Email: rajenderartgallery@gmail.com
Phone: 8689086602
Address: 248, Vasundhara colony, Gopalpura bypass, Jaipur, Rajasthan, 302018
By making a purchase, you agree to our Refund and Returns Policy.
